Friday, March 27, 2020

Contest: Think Positive with Pugh's Automotive Service


Want to play a quick game that will brighten your day?

Pugh's Automotive Service would like to invite you to partake in our little contest called "Think Positive." Here are the rules👇👇👇

1.) Submit a quick story that you have about someone in our community that had a positive impact on you or your family. It doesn't have to be long, 150 words is all. Submission can be DM'ed or emailed to info@pughsservice.net

2.) Submission will close March 31st. Pugh's will pick the top 3 stories and share them to our page Monday April 6th.

3.) From there it is up to the public to decide. The post with the most likes and shares will be crowned the winner.

Reward: The winning submission will be awarded a free Oil Change for the person who submitted the piece and the person who the story was written about!

Ladies and Gents.... start your engines!

Monday, March 23, 2020

COVID-19 Update from Pugh's Service


Dear Customers,

Last week, we wrote updating you on the new measures we are taking to protect you and our employees from the spread of COVID-19, the Novel Coronavirus. Those new measures include wearing rubber gloves when working on or operating customer equipment.

There are other measures taken, such as sanitizing the inside of your vehicle before and after the work is completed, by wiping down the all touch surfaces (steering wheel, gearshift, and door handles).

However, with the news of the shutdown of all essential businesses, we have had to change again. All previous measures are still in place, however, our front office is now closed to all foot traffic.

As an essential business, 
WE ARE STILL OPEN FOR BUSINESS. If you would like to schedule an appointment for your vehicle or lawn mower, we ask that you call in with your information including an e-mail address. We need the e-mail address to send you invoices and estimates.

We are also offering FREE pick-up and drop-off to all automotive customers. This is to ensure that you do not have to leave your home any more than necessary. Once work is complete on your vehicle, we will call you with the final bill and can take your payment over the phone.

For our small engine customers, we are offering HALF-PRICED pick-up and delivery.

We want you to know that we will be there for you in this time of hardship. Please remember that we are open, and ready to help.

Wednesday, March 18, 2020

A Message from Pugh's Automotive Service Regarding the Coronavirus




Dear Customers,

No matter what you think of it, the Coronavirus is impacting not just us as individuals anymore, but our economy as well.

With the knowledge that a person can be infected by this virus yet remain asymptomatic, it is more imperative than ever that we take this virus seriously. Especially since it can be lethal to the elderly and those with serious health conditions.

With this in mind, we at Pugh’s Service Automotive want to let you know that we have you and your families covered.

We will remain open to serve you and your vehicle’s needs as long as we can, but we want you to know we have taken many steps to make sure that our employees, you, and your families are not at risk.

First, we have alerted our employees that if they or a family member is feeling symptomatic or have encountered anyone who has tested positive, they stay home. We are also disinfecting the counter and highly trafficked areas in our shop’s main showroom between customers. We have asked our employees to wear latex gloves when handling your equipment.

We are hopeful that these steps will create a safer environment for both you and our employees, however, we understand if you still are nervous about leaving your homes or workplaces. This is why we at Pugh’s Automotive Service have taken it upon ourselves to make things easier on you.

We will be offering free Pick-up and Drop-Off of your vehicle, a service we have always extended, but are now encouraging. This way you won’t have to worry about leaving your home, especially if you are practicing social distancing or are self-quarantining.

The employee responsible for picking-up and dropping off your vehicle will be required to wash or sanitize their hands before handling anything inside of your vehicle. They will also be required to wear latex gloves.

Pugh’s Automotive Service also accepts credit card payments made over the phone, once again ensuring that you do not have to add any more public stops to your agenda.

We have taken these measures to reduce the foot traffic within our own shop in order to help reduce the spread of the Coronavirus.


If you have any questions about these new protocols or would like to schedule an appointment, please contact us at (302)734-4231.

Thank you, and God Bless.

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