Showing posts with label Save Money. Show all posts
Showing posts with label Save Money. Show all posts

Monday, August 5, 2019

How to Find Your College Freshman a Trustworthy Automotive Repair Shop


It’s almost that time of year again! Time for parents to see their kids off to college!

If you are one of these parents, a parent who is sending away a newly minted Freshman to an out of state school, you are likely going out of your mind trying to prepare.

One way to prepare you and your child is to scout the area for Trustworthy, Reputable, and Skillful Automotive Mechanics. Should something happen to your kid while they’re gone, you want to make sure they aren’t taken advantage of.

As we all know, vehicle repairs can be very expensive; add to that the cost of tuition, and your anxiety level goes through the roof.

While we can’t help with paying your college tuition expenses, we can provide some helpful tips to finding trustworthy Automotive Repair Shops… And hopefully reduce your stress!

If there is one thing we can all agree on, going to an Automotive Dealer is always more expensive than going to a local shop. Since every dollar counts, choosing the right shop is paramount to saving your money.

First and foremost, you should start looking for an automotive repair shop early. The earlier you start researching Automotive Shops near your child’s college, the more prepared you can be when you leave your kid for the next few months.

Below is a list of what to look for from the car repair center that will be watching over your child’s safety and your wallet over the next four years and perhaps beyond.


     1)      Local Reputation: I don’t mean look on social media for Google/Yelp Ratings, though those can help, but TALK to real folks that live and work in the area. If you’re out eating, shopping or whatever you are doing, ask questions.

     2)      Take Notes:  Take down the addresses and phone numbers of Automotive Shops that are local to the area of your child’s college. This way, you can visit some when you are in town visiting their college, too.  
  
     3)      Schedule a Service: Once you narrow down your list, make an appointment to get a feel for the staff. While you’re there, take notice of certain things. For instance, what do they offer on a Service? Do they have a Waiting Area? Do they Offer Shuttle Services? Will they pick you up when your vehicle is complete? These are all services that we at Pugh’s Service Automotive have offered for years, at NO CHARGE!

     4)      Going Above and Beyond: When changing your oil and filter will they do additional checks? Here at Pugh’s Service we perform a Free 30-Point Inspection on every car, regardless of the reason of the visit.
  
     5)      Get to Know the Owner: Ask many questions, like “Do you have kids in college?” “Will you call me with an estimate whenever work needs to be done?” “Can you prioritize the repairs, I’m on a budget, my kid’s in college?” Having an owner that understands your position of value and safety for your child is HUGE!

     6)      Are They ASE Certified?: This is a tough one. I know some amazing technicians that are not ASE and some techs can pass a test but in practice couldn’t repair the little red wagon, which goes back to #1 on the list. Local Reputation.


Here at Pugh’s Service we are surrounded by colleges and have a ton of experience with earning the trusts of parents and students alike.

Did you know that many students stay in the area of the college they attended, even after graduation? It is important that you find a Car Repair Center that views your young adult as a person, and not a number, and treats them as such.

I would like to thank such a young collegian for the inspiration to write this blog. Nakia Bracey, thank you and congratulations on graduating from Wilmington College. Lastly, a shout out to all of our amazing past and present students from Delaware State University, Wesley College, DelTech and Wilmington College.

You all are valued within our community and are special to us at Pugh’s Service.


Monday, April 1, 2019

Fluid Leaks and What they Mean




My car has a Fluid Leak, but I don’t know what it is. Can you check it out?

At Pugh’s Service Automotive we hear this question often. Oddly enough, the answer is quite simple to find out if you know what you are looking at.

Here are some tips on how to find out what Type of Fluid Leak your car has.


What Color is the Fluid Leak?
Is the Fluid Leak Black, Green, Clear, Red, Yellow, Blue, or perhaps mixed? Where does the fluid leak look like it’s coming from?

A Black Fluid leak in most cases says we have an oil leak. Green, Yellow, or Reddish-Brown Fluid Leaks point to a leak in the cooling system. On the other hand, Clear color yells we may have a Brake or Power Steering Leak. Power Steering can also be Red. Red will many times be a transmission leak.  Blue will mostly be Washer Fluid.


Where is the Leak Coming From?
Does the Fluid Leak pool in the front of the vehicle? Does it pool towards the Middle, Left, Right, or Rear of your car?

Knowing the area the Fluid Leak pools can be a big step in determining it’s nature. Especially when coupled with the Color of the leak.

Here is a tip to help you to easily determine the location of you Fluid Leak.

Cut out a large piece of cardboard and place the cardboard under your car. Make sure to place it in the area that you think the leak is coming from. The next day inspect the cardboard. Bring it to your shop and THEY WILL LOVE YOU!!!!!

Why will they love you? It makes a clear Marker for the Area of the Fluid Leak. Also, many times the color of a Leaking Fluid is different when seeing it lying on a Blacktop, Concrete or other type of driveway. The cardboard will make the Color of your car’s Fluid Leak much easier to determine.


When Does it Leak Most?
Does your Fluid Leak increase more when your car is warmed up? Does it Leak more after it has sat for a while? This can tell a Mechanic what type of part is Leaking Fluid. This is especially true when coupled with the Color and Location of the Fluid Leak.

Any information you are able to give in regard to your car’s Fluid Leak is GOLDEN, and will be duly noted by your Mechanic.


We know your follow up question will be “Is this Repair Expensive?”

This is a question that can only be answered by Inspecting the car or truck.

Some leaks are slow and some fast, but all leaks follow to the law of gravity. Your leak could be coming from an area that is higher than what it appears. Oil, Antifreeze, Power Steering, Transmission, Brake or Power Steering Leaks should ALWAYS be taken to an expert with a car lift to correctly diagnose your Fluid Leak.

A Wrong or Incomplete diagnosis will only cost you more dollars. At Pugh’s Service Automotive we will inspect your Fluid Leak Free of Charge, even if you are seeking us as a Second Opinion.

Thursday, March 14, 2019

Second Opinion Auto Repair Inspections Welcomed!



                                                                           
At Pugh's Service Automotive we get a lot of Walk-In Customers that come for Second Opinion Auto Repair Quotes given by other companies.

Unfortunately, many of these New Customers feel guilty for seeking Second Opinion Diagnoses and Quotes. We at Pugh’s Service Automotive have some good news for you…

Seeking Second Opinion Automotive Repair Quotes is nothing to be ashamed of! In fact, it’s a great idea! Here are some reasons why….


1.) It can Save Money:
Many places do Courtesy Checks as a part of their initial Inspections. Pugh’s Service Automotive also does this as a Free 30-Point Inspection. However, there are places that will try to up-sell you on repairs that don’t need to be completed at that time.

Brake Problems illustrate this point quite well. We at Pugh’s Service Automotive have had several people tell us stories. They went to one service center to and were told that they would need new Front and Rear Brakes. Upon our Intake Inspections though, we would find that only one set of Brakes needed Replacement.

Of course, if on set is at half of its depth or less, we will let you, our customers know. However, we will recommend when a replacement is optimum based on your Driving Habits.


2.) Making sure you Fix the Right Problem:
We would all like to think that all Auto Repair shops would be on the up and up, but that just isn’t the case anymore. At Pugh’s Service Automotive we have heard quite a few stories about how customer X had repairs done at shop Y two plus times, only to never have the issue fixed.

Getting a Second Opinion on your Auto Repair and Quote can help stop this from happening.
Like we mentioned above, we give Free Inspections, and that includes Second Opinions for those who are unsure of the first Diagnosis.

Electrical and Charging Issues that can be difficult to Diagnose are the typical cause of this. When these issues pop up, some shops will start “Throwing Parts” at the issue without knowing the root cause.

At Pugh’s Service Automotive, we will keep you in loop the entire time through our Diagnosis Process. This way you never feel that we are not being completely up front with you.


3.) It Gives You Peace of Mind:
Instead of your Car, imagine that it was you, your child, or your pet that was having issues. One doctor tells you that there is nothing wrong without doing any tests. Would you settle for that? No!

You should use the same logic for your car. If you feel like the issue isn’t getting fixed, then search for a Trustworthy Auto Repair Shop. One that you feel confident in. If you don’t, then how can you ever achieve peace of mind?

Nobody wants to be second guessing their bills, because they are wondering if the Mechanic fixed the right issue. It causes undo stress, and we at Pugh’s Service Automotive are dedicated to alleviating that stress.

Next time you find yourself second guessing your decision to get a Second Opinion Auto Diagnosis remember two things. One, Second Opinions are good things and can save you time, money, and stress. Two, Pugh’s Service Automotive welcomes customers like you and always has your back!

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